We deliver authentic Hanfu to over 50 countries worldwide. Fast, reliable, and trackable.
Cost-effective shipping for non-urgent orders
Fast shipping for urgent orders
| Region | Standard Delivery | Express Delivery | Free Shipping Threshold |
|---|---|---|---|
| North America | 7-12 working days | 3-5 working days | $89 USD |
| Europe | 8-15 working days | 4-7 working days | €79 EUR |
| Asia | 5-10 working days | 2-4 working days | Varies by country |
| Oceania | 10-15 working days | 5-8 working days | $120 AUD |
Address modifications are only supported within 12 hours of order placement and if the order has not been shipped. Please contact customer service immediately with your order number and new address. Once the order is shipped, the address cannot be changed.
For lost packages, we will verify with the logistics provider first. If confirmed lost, we will arrange a full refund or reshipment. For damaged packages, please take photos of the outer packaging and the damaged product within 48 hours of receipt, and submit them to customer service for compensation processing.
Import duties, taxes, and other fees are not included in the product price or shipping fee. These additional costs (if any) will be borne by the buyer and collected by the local customs or logistics provider upon delivery. We recommend consulting your local customs authority for specific tax policies.
After your order is shipped, we will send a shipping confirmation email to your registered email address within 24 hours. The email contains a unique tracking number and a direct link to the official logistics tracking page. You can also track the order status by logging into your account and going to "Order History".
Our customer service team is here to help you with any shipping questions or concerns.
Contact Customer Service